My stay at the hotel was like being in a one-star hotel, with the cold rooms being a major downside. Despite this, the service was friendly and professional, and a nice gesture like offering a cappuccino added a welcoming touch. The location had its ups and downs, being very friendly and helpful overall but with some room for improvement. The dining experience was abundant despite needing to plan in advance. The facilities met basic needs, though improvements could be made.
Rooms
5.0
The rooms felt like a one-star hotel and were uncomfortably cold.
Service
7.0
The service was friendly and professional, with a nice touch like offering a cappuccino.
Location
6.0
The location had its ups and downs, being very friendly and helpful overall but with some room for improvement.
Dining
7.0
The dining experience was abundant but required planning in advance.
Facilities
5.0
The facilities offered met basic needs but could be improved.
Friendly Staff
Cold Rooms
Larry
United States,
January
2024
5.8/10
This hotel was a mixed experience for me. The rooms were basic and cold but the staff was friendly and professional. The location was not ideal, but the staff was very friendly and always ready to help. The dining was abundant but not outstanding. The facilities were adequate but nothing exceptional.
Rooms
5.0
The rooms were basic and cold.
Service
8.0
The staff was friendly and professional.
Location
5.0
The location was not ideal.
Dining
6.0
The dining was abundant.
Facilities
6.0
The facilities were adequate.
Charles
United States,
December
2023
5.6/10
My stay at the hotel was a mixed experience. While the location was convenient and the staff friendly, the rooms were disappointing with a lack of amenities and a cold atmosphere. The service, however, was top-notch and made up for some of the shortcomings.
Rooms
5.0
The rooms were like a one-star hotel - cold and lacking in comfort.
Service
9.0
The service was superb, with friendly and professional staff.
Location
5.0
The staff was very friendly and always ready to help, which was a major plus. However, the location itself wasn't ideal.
Dining
7.0
The dining options were abundant, but the quality was not up to par.
Facilities
5.0
The hotel offered some commercial services but lacked in overall facilities.
Friendly staff
Cold rooms
Matthew
United States,
November
2023
5.8/10
My stay at the hotel was a bit disappointing overall. The rooms were cold and felt more like a one-star hotel, which wasn't ideal. However, the service was very nice, and the staff was super friendly and professional. The location was friendly and always ready to help, with Nello, Eleonora, Danilo, and Susi being particularly standout. The dining experience was abundant but lacked Tuscan bread. The facilities were average.
Rooms
5.0
The rooms were cold and felt more like a one-star hotel.
Service
8.0
The service was very nice, and the staff was super friendly and professional.
Location
7.0
The location was very friendly and always ready to help, with Nello, Eleonora, Danilo, and Susi being particularly standout.
Dining
6.0
The dining was abundant but lacked Tuscan bread.
Facilities
5.0
The facilities were average.
Timothy
United States,
August
2023
5.6/10
My stay at the hotel was quite mediocre. The rooms felt so cold, almost like a one-star hotel. On the bright side, the service was super friendly, and I even got offered a cappuccino, which was a nice touch. The location was very friendly and always ready to help, but it wasn't the best. The dining experience was abundant, although I had to plan in advance. Overall, the facilities were okay.
Rooms
5.0
The rooms were chilly and felt like a one-star hotel.
Service
8.0
The service was super friendly, and I even got offered a cappuccino.
Location
5.0
The location was very friendly and always ready to help, but it wasn't ok.
Dining
7.0
The dining experience was abundant, requiring planning in advance.
Facilities
5.0
The facilities were average.
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